E-Government

In the face of accelerating change, we help public sector organizations to embrace innovation and transform fast in order to operate smarter, achieve more and improve services.

E-government is enabling the governments to provide public services to citizens and other persons in a country, region or city. E-government offers new opportunities for more direct and convenient citizen access to government, and for government provision of services directly to citizens. It’s digital interactions occur between a citizen and their government (C2G).

The vision is that a government should serve its citizens online, seamlessly and without necessity of F2F communication. The COVID-19 had emphasised the need for seamless online service to citizens.

We helped to deliver complex integrated systems for digital permits and taxation services. We are helping governments improve how they serve citizens day to day. The Civil Government Sector provides solutions to help communities operate efficiently and effectively, spanning all levels of government across a wide range of programs, from taxes to environmental protection.

We can offer the following services:

Modernizing the legacy system

  • Enhancing core operations, processes and systems.

Innovative technologies

  • Driving technological use to tackle opportunities and challenges, preparing for change and creating value.

Customer experience

  • Focusing on improving customer satisfaction, building of citizen-centric solutions.

Agile ways of working

  • Building cost efficient solutions, productivity and customer value. Enabling for a digital transformation.