How to Properly Communicate with Your Tech Partner - Flexiana
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Khatia Tchitchinadze

Posted on 4th July 2024

How to Properly Communicate with Your Tech Partner

news-paper Management | Software Development |

The major importance of clear and good communication between companies and their tech partners  can’t be ignored. Whether you’re a startup wanting to find new things in the market, a midsize company trying to grow, or a big corporation looking for breakthroughs, how well you talk with your tech agency really matters for your project to go well.

Getting the Hang of Things

Before diving deep into talking, it’s really important to get how your company and the tech partner agency work together. While you might have the big picture and know a lot about your field, the agency knows a ton about the technical stuff. Working together, respecting each other, and trusting each other sets up a good start for a successful partnership.

Setting Up Communication Paths

Begin by deciding how you’ll mostly talk. Email, quick messaging apps like Slack, and tools for managing projects like Jira or Trello are often used for everyday talking. But for deeper talks and making decisions, planned meetings are really necessary.

Frequency of Meetings

Deciding how often to meet depends on different things like how hard the project is, what stage it’s at, and how quickly decisions need to be made. As a basic rule:

  1. Weekly Check-ins:

Having meetings every week gives a chance to look at how things are going, talk about any problems, and agree on what’s most important. These meetings make sure everyone knows what’s happening and helps everyone feel responsible.

  1. Bi-weekly or Monthly Strategy Meetings

Apart from weekly check-ins, plan meetings that happen less often but are more about big-picture stuff like long-term goals, important points in the project, and the overall plan. These meetings let you talk more deeply about where the project is going and give a chance to make big decisions.

Customizing Communication to Company Size

The size of your company also affects how you talk:

  1. Startups: Startups usually work in a really busy place where being able to move quickly is important. For startups, having short meetings every day or quick catch-ups can help solve problems right away and keep things moving.
  2. Midsize Companies: Midsize companies might need a mix of moving fast and having a plan. Having meetings every week and talking when needed can find the right balance for midsize projects.
  3. Large Corporations: Big companies usually have lots of people involved and complicated ways of organizing. In these situations, making clear ways to handle problems and having regular meetings with top bosses can make sure everyone in different parts of the company agrees and helps with making decisions.

Using Technology for Communication

Use tools that help people work together and software for managing projects to make talking easier, keep track of how things are going, and get work done well. Also, think about using video calls to make things feel more personal, especially when you’re working with teams in different places and time zones.

Building a Culture of Openness

Be clear about what you want to achieve with the project, when you want it done, and what problems you’re facing. Make it easy for everyone to talk openly, so they feel okay sharing their thoughts and worries. This way of being open helps people work together and gives them the strength to solve problems together.

Communication is the main thing for a successful partnership with your tech  agency. By making sure you can talk easily, deciding how often to meet, using technology, and being open about what’s going on, you can handle the tricky parts of tech partnerships with confidence.