Privacy notice

Roles and responsibilities

Flexiana acts as a data controller and is jointly responsible with platforms such as Meta and LinkedIn for certain processing activities.

Information we collect

We gather your name (including title); email address; the pages you visited on our website, the features you used and how long you spent with us; and additional technical data.

How we use your data

Processing occurs under three legal bases: consent, legitimate interests, and legal obligations. Marketing communications require explicit consent, which you can withdraw at any time.

Data sharing

We share information with service providers, legal authorities when required, group companies, and social-media platforms for targeted advertising.

Retention

Customer data is retained for three years after the relationship ends. Prospective-customer information for eighteen months, with exceptions for legal claims.

Your rights

You can request data access, correction, or deletion, or object to processing, by contacting dataprotection@flexiana.cz, or file a complaint with the Czech regulatory authorities.

Cookies

We distinguish between necessary cookies (always enabled) and optional categories (analytics, functional, advertisement, targeting) that require your consent.

What this website does

The policy above is the company-wide one. This section says what this particular site does, and you can check it in your browser's network tab:

• Each page loads Google Tag Manager from googletagmanager.com. Tag Manager then loads tags from the five services below. They set cookies and send data about your visit to the companies that run them.
• Google Analytics records the pages you view, how you reached the site, your device and browser, your approximate location and which links you click. We use it to see which pages people read. Google receives that data.
• Google Ads. Two remarketing tags record your visit so that we can show you our adverts on other sites, and conversion tags record when you click an email address or a phone number on this site. Google receives that data.
• The LinkedIn Insight Tag records your visit so that we can measure and target our LinkedIn adverts. LinkedIn receives that data and can link it to your LinkedIn account.
• Leadfeeder looks up which company your IP address belongs to, so that we can see which companies visit the site. Leadfeeder receives your IP address and the pages you view.
• Opensend tries to match a visit to an email address. Opensend receives data about your visit for that purpose.
• Blocking googletagmanager.com in your browser stops all of them, and the site works without them.
• Apart from those tags, every font and asset is served from this domain, including the typeface, which we self-host instead of loading from Google.
• The self-check tools on /tools run entirely in your browser. What you type into them stays in your browser, and none of it is stored.
• When you ask for a page that does not exist, this server records the address without its query, the page that linked to it without its query, and when. It records no IP address and sets no cookie. We use it to fix broken links.
• The contact, newsletter and book-order forms send what you type to us by email, and record the submission so we can answer it. The record holds what you typed: your name, your email address, your company if you gave one, your message and whether you asked for marketing, or for a book order your shipping address, country and the number of copies. A book order also sends a confirmation to the email address you gave. It repeats only the number of copies. Alongside it sits the time, whether the email got through, your IP address and your browser's user-agent string. Those last two are kept to rate-limit abuse and to recognise the double-click that would otherwise reach us as two enquiries. An IP address is personal data, so it is named here instead of left implied. Nothing on this server deletes those records on a schedule, so the retention periods above are applied by people and not by a job.